Apply for a meter

For existing customers who are a low water user you may benefit from switching to a water meter as having a water meter means you have more control over your bills - as you only pay for what you use.

Many of our customers find that their bills are cheaper after switching to a water meter, as their new bills depend on the amount of water used, instead of a rate-based tariff.

Information you'll need when requesting a water meter:

• Your ten-digit customer reference number (printed at the top of your bill )
• Your full name, contact telephone number and the address of the property concerned

We will install the meter fittings and meter for £150 (plus VAT) but if we have previously fitted a meter box to the service pipe, the charge will £17 (plus VAT) and all our work is carried out by an Approved contractor.

For more information to help you decide whether metering is right for you read our  Guide to getting a water meter - Commercial customers 2013-14 (93kb).  

Call our dedicated business line on 0800 2300 756 to apply for a meter.