Submit a meter reading Your service plan will define how often your meter is read, however providing your own meter readings will help to make your next bill more accurate by not relying on estimated consumption. Fill in this form to allow this picture to be made: Instructions Complete all input fields. It is important that we capture fields including your reference numbers and meter serial number to validate the read (both found on your bill). We only require the black numbers from your meter dial, do not include the red numbers. Need help? Ideally we would like you to submit quarterly readings (every 3 months) to allow your bill to be as accurate as possible. Company name Customer account number Your customer account number is found on your bill and is 10 numerical digits long Site reference number SFB The site reference number, applicable to the site your reading relates. It is also found on your bill and will start SFB Meter serial number The meter serial number applicable to the meter you are submitting a read for. It is also found on your bill. Postcode Contact name Email Contact number Meter reading Maximum of 5 digits. We do not require the red digits from the meter. Date of reading Month MonthJan Day Day1112131415161718192021 Year Year2021 Your reading must have been taken withn the last 10 days Leave this field blank