Supply interuptions & Emergencies

If you have a water or wastewater emergency such as you have no supply, there is a burst main or a taste/smell issue with the water, you need to call your region's water wholesaler.

Please see map below to identify who your wholesaler is and their emergency numbers.

Emergency numbers:

Affinity Water 0345 357 2407

Albion Water 0800 917 5819

Anglian and Hartlepool 03457 145 145

Bournemouth Water 0800 587 8979

Bristol Water 0345 702 3797

Cholderton and District Water 07437 445 863

Dwr Cymru Welsh Water 0800 085 3968

Essex and Suffolk 0800 526 337

Northumbrian Water 0800 393 084

Portsmouth Water 023 9247 7999

Scottish Water 0800 0778 778

Severn Trent Water 088 783 4444

South East Water 0333 000 0365

South Staffs Water 0800 389 1011

South West Water 0344 346 2020

Southern Water 0330 303 0368

Sutton and East Surrey 01737 772 000

Thames Water 0800 316 9800

United Utilities 0345 672 3723

Wessex Water 0345 600 4600

Yorkshire Water 0800 573 553