With the deregulation of the water and wastewater retail market in April 2017, Source for Business now operates as the trading brand of Pennon Water Services; a Joint Venture between Pennon Group Plc (a FTSE 250 company and one of the largest environmental infrastructure groups in the UK, with assets of £5.8 billion, a workforce of around 5,000 people nationwide and a turnover of £1.352 billion) and South Staffordshire Plc (an integrated services Group); both with over 25 years’ experience in regulated water supply. We are licensed by Ofwat and provide water retail services across Great Britain.
Since the deregulation of the water and wastewater retail market in April 2017, Source for Business remains the 5th largest market participant and has the second lowest loss rate amongst retailers. These figures show our position as one of the leading non-household water retailers in the market has not changed thanks to our continuous, clear and straightforward approach to customer service.
Our overall performance as measured and reported by MOSL for market compliance continues to be strong against other Retailers. Our average performance over the last 12 months is 97%, demonstrating our commitment as a business to meet obligations and serve you as our customer.
We are business water specialists with a clear, straightforward approach to customer service. Our Joint Venture, providing water and wastewater retail services to c.180,000 business accounts nationwide, puts us our position as one of the leading non-household water retailers in the market.
We offer a wide range of products and services to our customers which can be split into two categories:
Our Retail Services:
We have a clear and straightforward approach to customer service. Our expert team will help answer any questions you may have, or give you any advice you may need. They’ll go above and beyond to make sure you are happy and receiving the best value possible.
Running a business is not easy – we know that – so we’ll help you as quickly and efficiently as we can, with minimal fuss or disruption. You can rely on us for great value, expert advice, accurate billing and prompt query resolution; always with the promise of simplicity and transparency.
Our Value Added Services:
Our value added services have been developed to help you save water and money off your bill. Our range of products can help you understand your usage, reduce your consumption, enhance your supply and pretect your business.